Returns & Exchanges
At Leaves-Lab, we want you to be completely satisfied with your botanical skincare journey. If a product isn't the right fit for your skin, you can return or exchange it within 30 days of purchase.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Pack with Care
Place the items in their original packaging, ensuring the seals are intact for a full refund, and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our lab team inspects the return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing